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Families

Family Navigation (Family Tenancy Support Services — Hennepin County)

Transitioning families from homelessness into permanent supportive housing.

Referred through Hennepin County's Coordinated Entry System (CES), Family Navigation supports families experiencing homelessness and struggling with housing instability. Families are matched to one of four housing options: Minnehaha Townhomes, Hook & Ladder, Scattered Sites, and Emergency Housing Vouchers.

Cost & funding

Funded through Hennepin County — no cost to families in the program.

How to start

Referral only: families are referred through Hennepin County Coordinated Entry System (CES).

Referral required

Who's Eligible?

This program is for families who:

  • Have at least one minor child
  • Are staying in emergency shelter, domestic violence shelter, or unsheltered in Hennepin County
  • Have at least one adult with a disabling condition
  • Have been referred by CES for permanent supportive housing

Intake & Assessment

A Family Navigation Case Manager will start by learning about your background, goals, and housing needs.

  • Help gather documents & support with background checks and landlord debt issues
  • Expungement application assistance (if needed)
  • Case Managers assist in securing housing and setting up your new home
  • Tenant rights education & lease review
  • Help with move-in costs, furnishings, and utilities
  • Address changes and transitional planning

Ongoing Support to Stay Housed

  • Monthly check-ins and crisis support
  • Referrals for mental health, therapy, and family services
  • Help with housing paperwork and renewals
  • Support creating resumes, job applications, and setting up interviews