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Client Satisfaction & Rights Survey

Your feedback helps us improve our services and ensure your needs, rights, and privacy are respected. Please answer honestly — all responses are confidential. Rating scale: 1 = Strongly Disagree, 5 = Strongly Agree.

Your answers are sent privately to PDS staff and are never shown publicly.

Section 1 — Communication & Staff Support

My assigned staff contacts me at least once a week.

My assigned staff contacts me at least once a week.

My assigned staff listens to me when we meet.

My assigned staff listens to me when we meet.

My assigned staff encourages me to make decisions about my services and my life.

My assigned staff encourages me to make decisions about my services and my life.

My assigned staff talks with me about my rights.

My assigned staff talks with me about my rights.

Section 2 — Involvement in Services

I participate in my Plan of Care and can request changes or updates when needed.

I participate in my Plan of Care and can request changes or updates when needed.

I understand what abuse, neglect, and exploitation are.

I understand what abuse, neglect, and exploitation are.

I am able to call the office and file a complaint if my services are not going as planned.

I am able to call the office and file a complaint if my services are not going as planned.

Section 3 — Quality of Services

The quality of the services I receive is excellent.

The quality of the services I receive is excellent.

The program meets my needs.

The program meets my needs.

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